Last updated: September 10, 2026
This Privacy Policy describes how Ricki Criswell Skincare (“we,” “us,” or “our”), located at 13261 Ventura Blvd, Studio City, CA 91604, collects, uses, and protects information when you visit rickisskincare.com (the “Site”), book an appointment, or purchase a product from us.
Information We Collect
We may collect the following types of information:
- Contact information you provide, such as your name, email address, phone number, and mailing address, when you fill out our contact form, book an appointment, or place an order.
- Order information, including the products purchased, billing and shipping address, and payment details, processed through our online store and payment processor.
- Appointment information you provide when scheduling a service, including preferences relevant to your treatment.
- Usage information, such as pages visited, browser type, and device information, collected automatically through cookies and similar technologies.
We do not ask for or store sensitive medical information through the Site. Any health or skin-related information you share with us verbally during a consultation or service is used only to provide safe, appropriate treatment.
How We Use Your Information
We use the information we collect to:
- Schedule and provide services and process product orders
- Respond to inquiries submitted through our contact form
- Communicate with you about your appointments or orders
- Improve our Site, services, and products
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies
Our Site uses cookies and similar technologies to operate our online shop, remember your cart, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some Site features, such as the shopping cart and checkout.
Sharing Your Information
We share information only with service providers who help us operate our business, such as our website hosting provider, payment processor, online booking or scheduling provider, and email or spam-filtering services. These providers are only permitted to use your information as needed to provide their services to us. We may also disclose information if required by law.
Data Retention
We retain order, appointment, and contact information for as long as needed to provide our services, maintain business records, and comply with legal and tax obligations.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses of it. California residents may have rights under the California Consumer Privacy Act. To make a request, contact us using the information below.
Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or would like to make a request regarding your information, please contact us at 818-761-8286 or through the contact form on this website, or write to us at Ricki Criswell Skincare, 13261 Ventura Blvd, Studio City, CA 91604.